Contact Us

We’d love to hear from you.

Our customer care team is here to help with any questions regarding your order, shipping, products, or general support needs.

Contact Information：

  • Phone: +1 626 200 6689
  • Email: service@jovsdiary.com
  • Customer Support Hours：Mon – Fri, 9:00 AM – 6:00 PM (GMT/BST)
  • Company Information: Hongkong Xuyuan Trading Limited
  • Address:
    FLAT/RM 1019B 10/F, LIVEN HOUSE,
    NO.61-63 KING YIP STREET,
    KWUN TONG, KOWLOON, HONG KONG

    *We aim to respond to all inquiries within 24 hours.

    Wholesale & Distributor Inquiries
  • Email: zzl@jovs-beauty.com


     

Please Note:
During peak seasons, holidays, and promotional periods, response times may be slightly delayed. To help us assist you more efficiently, please contact us using the same email address used for your order and include your order number in your message.

Support is currently available in English.